After reading about the experiences of R. Willis (Issue 72) with Oric products I felt prompted to tell my story.
After much hesitation between buying a 16K Oric 1 or 16K Spectrum, I decided in May 1983 to order an Oric and after four weeks it arrived. It worked fine for a month then died a sudden death.
The computer was returned for repair. Four weeks went by and I decided to inquire about its state of health and was eventually informed that a computer destined for repair was never in their hands for more than two weeks. Mine had already been there for four weeks and it was a further two weeks before it was returned.
This little gem of a micro worked for an amazing six days. I sent it back with a letter requesting a refund. They, of course, ignored this request and sent back a letter saying that they do not give refunds. The Oric came back a while later.
After two more similar occurences I demanded a refund or I would take them to court. The refund arrived on the day we were to go to the County Court to start proceedings.