Users have been caught in the crossfire of a continuing feud between Anco Software and Cascade.
Cascade was granted an injunction against Anco towards the end of last year to stop it selling a compilation games tape which Cascade said infringed its copyright. Anco is still selling a games compilation tape which it maintains does not infringe Cascade's copyright, but readers have complained to PCN that the company has banked cheques and not sent the goods - or sent faulty goods.
When we spoke to Mr. Philip Sands, proprietor of Anco, he said that any complaints about non-delivered goods would be followed up. "We have had problems with goods lost in the post. They are now being dealt with," he said.
Informing him of the identity of the readers who had written in he said: "Ah yes, I recognise the names. I will personally look into it today and you can tell them that they should receive tomorrow either the tape they ordered, or their money back."
On the subject of Cascade's injunction, he said: "The injunction stops me from advertising and selling their tape. The tape I am selling is not their tape so the injunction doesn't apply. Quite honestly, their tape is not worth copying."
"There are now 50 games on my cassette - and none of them are Cascade's."
That view is flatly contradicted by Cascade. "We obtained an injunction on only one of his tapes whereas two tapes infringe our copyright," said Cascade.
In common with other magazines, PCN is currently not accepting advertising from Anco.